About Whitaker Associates

Whitaker Associates focuses on the converging and evolving Directory and Search Services (DSS) marketplace, encompassing fixed and mobile services delivered via voice telephones, smart handsets, and computers. A number of significant changes are underway in this marketplace.

• First is the decline in a number key areas, including traditional communications and traditional directory services.

• Second is the deployment of new technologies, including mobile Internet, voice recognition, VoIP, and IP Multi-Media Subsystems (IMS).

• Third is the growth of new services, including advertising-based directory assistance (DA), information and communication self-service, and Identity Management (IdM).

• Fourth is the evolution of new centers of activity, such as social networks.

Whitaker’s services include the annual European Directory Marketplace (EDM) conference, THE OPERATOR intelligence service, and market research.

2226 Mohegan Drive A1
Falls Church, VA 22043  USA
+1 (703) 506-1220
info@Whitaker.com
 

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