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Day 1: February 6
Registration and
Exhibits: 10:30
Light Lunch:
11:30
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Introductory
Remarks (1:00-1:15)
Mr.
Stuart M. Whitaker, President, Whitaker
Associates
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Executive
Perspectives (1:15-3:00)
No one knows the markets better than these industry leaders. What is their
vision for the future? Participants:
Dr.
Andreas Albath, CEO, telegate
Mr.
Simon Grice, Founder & CEO, Midentity
Mr. J.
A. McMaster, President and CEO, LSSi
Ms.
Valérie Shwartz, Directrice Unité
d'Affaires Voix et Services, PagesJaunes
Break:
3:00-3:30
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Perspectives
from the "Outside" (3:30-5:00)
The industry has is undergoing rapid changes, in part due to changes in rules
of the road. Regulators have played a dramatic role, with varying consumer
reactions. What are their perspectives today, and what can we expect in the
future?
Participants:
Mr.
Patrick Geiger, Legal Division, Austrian
RTR
Ing.
Vincenzo Lobianco, Director of Technology
Service, Italian AGCOM
Mr.
Marco Pierani, Public Affairs Officer,
Altroconsumo
Mr. Paolo Landi, Adiconsum
Networking / Exhibits:
5:00-6:00
Dinner Departure:
6:00
Day 2:
February 7
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Day 1 Recap /
Day 2 Introduction (9:00-9:05)
Mr. Stuart M. Whitaker, President,
Whitaker Associates
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New Models I
(9:05-10:05)
The directory markets have been undergoing dramatic change, and this session
will focus on some of the most significant changes. Issues include:
Bridging the Fixed / Mobile / IP Gap:
while fixed directory volume has been under pressure, mobile and Internet
directory volumes have been climbing. This session will explore ways to
deliver enhanced services across various platforms.
Speaker:
Mr. Masoud
Loghmani, CTO, BTSLogic
Mobile Devices and Services: with the
continued growth mobile subscribers and the growth in smart mobile handsets,
new mobile services—ranging from Location Based Services (LBS), navigation
services, personal services, SMS, and WAP—are proliferating and changing the
mobile directory market. This session will explore those devices and
services.
Speaker:
Mr. Guy
Birenbaum, CEO, L'Annuaire Universel
Mobile Data: This session addresses the
general issues of mobile data usability and will give you an overview of how
major Internet players are starting to expand their directory offering toward
mobile users; finally it will provide you with some new ideas on how
directory services can be packaged and presented to wireless users.
Speaker:
Mr. Ludwig
Finkenzeller, Product Line Manager,
varetis solutions
Break: 10:05-10:30
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New Models II
(10:30-12:00)
Data Developments: Once upon a time
there was a telephone number, and that's all you needed. Today there is so
much more information that consumers are looking for and that providers can
deliver. This information runs the gamut from airline schedules to IP numbers
to mobile numbers to personal numbers to phone numbers to movie times to
restaurants to reviews to traffic. Where are the greatest needs and
opportunities?
Speaker:
Mr. Giuseppe
Pane, Ammistratore Delegato, InfoCall
The Balanced Focus: Driving
innovation, meeting increasing revenue and expense management expectations of
shareholders and insuring employees are fully engaged and productive is a
Herculean challenge in the Directory Information Services business.
What are the new DIS/OS business models that deliver solid results?
Join Gloria in a lively discussion of the 7 deadly sins of managing DIS/OS
and the 7 steps to a innovative, competitive business.
Speaker:
Ms. Gloria R.
Reese, President of Operator Services,
BellSouth
Emerging Models and Technologies: Call
Genie: Learn about emerging technologies which can enable a fully automated
voice search of a Yellow Pages or Directory Assistance data base. Hear why
these technologies are relevant, about a real-world business model
application and recent commercial deployment in North America, and about how
it will shape the industry for years to come.
Speaker:
Mr. Mike
Durance, CEO, Call Genie.
Internet Directories: Internet usage is
growing far more rapidly than directory assistance and print directory usage,
and participants ranging from directory assistance providers, print
publishers, and Internet search engines are rushing to fill the demand. This
presentation will explore Internet directory opportunities.
Speaker:
Dr. Klaus
Harisch, Chief Executive Officer, varetis
Lunch: 12:00-1:15
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Country
Developments
The four largest EU-Member states have now
either completed or are near completion of the transition to more competitive
market structures and other countries are transforming their markets as well.
What makes these transitions work well for everyone? How have these markets
faired, and how have their experiences been different?
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Germany and
France (1:15-2:15)
Germany underwent deregulation first. France is in the midst of deregulation
and should make use of the experiences of others who preceded it. These
sessions will explore their experience and current status.
Germany:
Mr.
Michael Reuter, Executive Vice President,
Deutsche Telekom T-Com
France:
Mr.
Alexandre Gaschard, Founder & CEO,
European Directory Assistance
Mr.
Jean Gondé, Deputy CEO, Le Numéro France
Break:
2:15-2:45
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United Kingdom
and Italy (2:45-4:15)
Despite the fact that when the United Kingdom deregulated two years ago, it
had benefit of the experience of Germany, the United Kingdom's deregulation
was difficult. This session will look at the United Kingdom two years on,
and Italy right in the midst of its transition.
United Kingdom:
Mr.
Harjinder Singh-Heer, Managing Director,
Heernet Ventures Limited
Italy:
Ms.
Luisa Piazza, Manager, SEAT PG
Mr.
Dario D'Aleo, Manager, Telecom Italia
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Closing
(4:15-4:30)
Mr. Stuart M. Whitaker, President,
Whitaker Associates
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